Well Counseling Collective

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Well Counseling Collective

Well Counseling CollectiveWell Counseling CollectiveWell Counseling Collective
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Legal & Policies

1. Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your mental health care will cost.


Under federal law, health care providers are required to provide clients who are not using insurance with an estimate of the expected charges for services.


At Well Counseling Collective, you may request a written Good Faith Estimate at any time before or during treatment.


Your estimate will include:

  • Cost per session
  • Expected frequency of sessions
  • Estimated total cost of services


This estimate is based on the information available at the time and is not a contract. 


Actual services may vary depending on your needs and preferences.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill.


To request a Good Faith Estimate, contact: alex@wellcounselingco.com


For more information about your rights under the No Surprises Act, visit: https://www.cms.gov/nosurprises

2. Privacy Policy

Well Counseling Collective respects your privacy and is committed to protecting your personal information.


Information Collected


When you visit this website, we may collect:

  • Information you voluntarily provide through contact forms
  • Name, email, or phone number
  • Basic website usage data (cookies/analytics)


Submitting a contact form does not establish a therapist-client relationship.


How Information Is Used


Information may be used to:

  • Respond to inquiries
  • Schedule consultations
  • Improve website experience


Your information is never sold or shared.


Confidentiality


Email and website forms are not fully secure or HIPAA-compliant.
Please avoid sending sensitive clinical information through the website.

Once you become a client, all documentation and communication will occur through a secure HIPAA-compliant client portal.


Cookies


This website may use cookies to improve user experience and understand traffic patterns. You may disable cookies in your browser settings.


Third-Party Links


This website may contain links to external sites. Well Counseling Collective is not responsible for their privacy practices.

Contact


Questions about this policy may be directed to:
alex@wellcounselingco.com

3. NOTICE OF PRIVACY PRACTICES (HIPAA SUMMARY)

Well Counseling Collective follows all applicable federal and California confidentiality laws, including HIPAA.


This website does not collect protected health information unless you become an established client and complete intake paperwork through a secure client portal.


Once you begin services, you will receive a full Notice of Privacy Practices outlining:

  • How your information may be used
  • Your rights
  • Confidentiality limits
  • How to file concerns


You may request a copy at any time by contacting:
alex@wellcounselingco.com

4. Accessibility

The information provided on this website is for informational purposes only and is not a substitute for professional mental health care.


Viewing this website or contacting Well Counseling Collective does not establish a therapist-client relationship.


A therapeutic relationship is established only after:

  • Completion of intake process
  • Signed informed consent
  • Agreement to services


Not for Emergencies


This website and email are not monitored for emergencies.

If you are in crisis:

  • Call or text 988
  • Call 911
  • Go to the nearest emergency room


Scope of Services


Therapy services are provided to clients physically located in the state of California at the time of session.


Telehealth sessions are conducted via a secure HIPAA-compliant platform.

5. Disclaimer

Well Counseling Collective is committed to making this website accessible to all individuals, including those with disabilities.


We strive to ensure our website is easy to navigate and usable for everyone. We are continually working to improve accessibility and welcome feedback.


If you experience difficulty accessing any part of this website or need information in an alternative format, please contact us and we will make reasonable efforts to accommodate your needs.


Contact:
alex@wellcounselingco.com

6. LIcensure

Well Counseling Collective is committed to making this website accessible to all individuals, including those with disabilities.


We strive to ensure our website is easy to navigate and usable for everyone. We are continually working to improve accessibility and welcome feedback.


If you experience difficulty accessing any part of this website or need information in an alternative format, please contact us and we will make reasonable efforts to accommodate your needs.


Contact:
alex@wellcounselingco.com


Copyright © 2026 Well Counseling Collective - All Rights Reserved.

California License No. 149642



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